Complaints /Resolution Officer (Housing Solutions)

Housing Complaints / Resolutions Officer RoleHousing SolutionsResponsible for the handling of customer complaints, member and MP enquiries, statutory enquiries
City of London
Hybrid Working Perm Role - 2 days a week in the office
Stage 1 Complaints
Long term role
We have a fantastic new job opportunity for a Stage 1 Complaints Investigator / Escalation Caseworker with previous experience of investigation and resolution of complex and multi-faceted complaints, exceptional customer service skills