Complaints Co-ordinator South London

Complaints Co-ordinatorSouth London
26,000k - 30,000k annually
Housing and Repairs
Temporary positionMain Purpose of the job:To provide support to Repairs Services complaint respondents and ensure complaint responses are within the statutory timescales. To negate and prevent the escalation of the complaint through a high level of empathy and a resident focus.
The Role: The responsibility for investigating and responding to, complaints that have been allocated to you
Act as the first point of con