Call Centre Team Leader

Contact Centre Team Leader36 hours per week09:00am till 17:00pm£21.94per hour
6 Month Temporary position for daily operational support and management duties.
Ideal candidate might be someone who has worked in an outbound call centre with some housing experience- would need to have managed staff in a call center type environment. Done appraisals, one to ones, monitored quality, KPI's etc.
To support our new Care & Support team for vulnerable residents in Housing. This team conducts outb