Work smarter not harder: why the FM providers building their own IT systems are getting ahead

Adam Atkins, Co-Founder and Group Chief Executive of Coat Facilities Group
Investing time and money into building an in-house IT system sophisticated enough to handle the complexities of facilities management service delivery can seem overwhelming, unnecessary or even unattainable. But, in a world where FM companies are increasingly seeking to position themselves as strategic partners rather than simply delivery providers, the advantages for those who have already made that investment have prove