Why modern security is about people as much as protection

Security professionals are often seen as the people who respond when something goes wrong. But increasingly, the role is just as much about creating positive experiences, supporting people and helping organisations build safe, welcoming environments
On International Security Officers’ Day (24 July), Jillian Mackinnon, Cluster Security Manager and a Sodexo colleague of 10 years, reflects on her career in security, the importance of customer service and safeguarding, and why the profession i