What do we mean when we talk about AI?

With recent AI developments, there are a whole host of possibilities for the Facilities Management industry.
Over the last year, Artificial Intelligence (AI) has become the most prominent topic across mainstream and facilities management (FM) media. The drastic increase in attention makes it easy to view AI as a relatively new concept, but this is not entirely true.
Automation, and its successor, AI, have been around significantly longer than is often suggested. The main driver of this spike in