Welcoming work

Aymen Fetouak MIH, Head of Professional Development at the Institute of Hospitality (IoH) with career advice for FMs thinking of working in hospitality
Facilities management professionals are already delivering hospitality every day. From front of house services and workplace experience to contract management and people leadership, FM roles increasingly sit at the point where buildings, services and people meet. What is changing is not the nature of the work, but how those skills are recognised