The customer experience - shaping the future

Cleaning companies must go beyond simply keeping a space clean because it’s contractual. This industry is anchored on first impressions, says JPC by Samsic. This London-based specialist provider of premium cleaning services revived its model by implementing hospitality-inspired practices. Shiromi Bedessee and Adam Black from the business’ sales and marketing team explain more.
 
JPC by Samsic is part of Samsic Groupe, a €3.3 billion FM leader operating in 27 countries.Tradi