Fight for frontline talent

A new report from AI-powered skills training platform Lingio reveals the key challenges of employee retention, engagement, and compliance in frontline services. Sara Bean reports
Frontline workers are the backbone of many FM related services, including hospitality, transportation, cleaning, and healthcare. For example, employees in the cleaning, hygiene and waste disposal sector make up five per cent of the UK’s entire workforce – 1.47 million people in total, according to figures f