Appreciating hidden housekeepers

Lynn Webster in the UK on an event focusing on those who work behind the scenes in hotels.The hospitality industry has been celebrating International Housekeeping Week; an annual event focusing on the appreciation of housekeepers and room attendants. These roles often remain hidden in a hotel environment yet proffer the biggest impact on revenue and deliver that human touch to the guest experience. Everyone staying will use the bedroom and bathroom but not necessarily the other hotel facilities.