A clean game

Ricky Majer, Chief Technology Officer at SBFM asks, in an industry reliant on its frontline workforce, are field-based employees getting the recognition they deserve? Could tech and gamification technology be a way to engage and empower cleaning staff?
It’s no secret that the FM sector grapples with a multitude of challenges when it comes to its frontline teams. Recruitment difficulties, high employee turnover, and communication barriers are just a few of the issues faced by the industry.