Satisfaction and engagement at an all time high at Home Instead

Against the backdrop of arguably the toughest year for the social care sector, leading home care provider Home Instead is celebrating its highest ever client advocacy score and world class employee engagement scores.Each year the home care provider conducts independent surveys, run by Workbuzz, amongst its 17,000 clients, 12,000 caregivers, and key players to monitor performance and measure employee engagement. The 2020 surveys were conducted in December.The feedback gained from the surveys is u