Isolated elderly people failed by the system | Letter

One reader’s neighbour is without internet access and struggles to use a mobile phone. He has been forgotten in 2020 BritainI read your article on loneliness, and the communities secretary’s encouragement to “connect with our older neighbours” (Government announces £7.5m fund to fight loneliness in England, 29 December). My wife and I (retired, IT-savvy and still fit professionals) recently did that, and were shocked to realise how profoundly many old people have be