28-11-2018 17:33 via theguardian.com

Complaints over social care in England nearly trebled since 2010

Labour attacks ‘hollowing-out of the social care system’ after ombudsman’s damning reportComplaints and inquiries about adult social care have nearly trebled since 2010, a damning report reveals, prompting warnings that the industry is struggling to cope with funding pressures.The local government and social care ombudsman said there were 3,106 complaints or inquiries about private or council-run adult social care in 2017/18, compared with 1,156 in 2010/11.Continue reading...
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