Competition and Markets Authority to review care homes market and customer experience

The size of the UK care home market is estimated at £15.9 billion
The CMA has today launched a market study into care homes for the elderly, to review how well the market works and whether people are treated fairly.
By its very nature, the need to find a care home can come at a distressing time, with decisions taken in challenging circumstances. The Competition and Markets Authority’s (CMA) study will assess how people find the experience of choosing a care home, explore whether the