A cheque from Equiniti to pay my late husband’s care home fees got lost in post

Money from the sale of shares was urgently needed to fund his care, but it only arrived after my husband’s deathMy 83-year-old husband had to go into a care home last year. We were self-funding, but the money soon ran out and, last October, I had to sell shares he had through share administration service Equiniti. I had registered power of attorney. The sale raised £14,720, but the cheque did not arrive, although Equiniti insisted it had been sent. This happened three times. It was m