Where Is AI Making a Positive Difference in Recruitment?

You only have to scroll through a handful of posts on LinkedIn to see the conversation erupting around AI’s impact on recruitment, and the frustrations being aired by job seekers and recruiters alike as the AI-powered process takes hold.But is it all bad news? We spoke to experienced contact centre recruiters and talent specialists to find out why it isn’t all justified, and where there are clear use cases for improving the end-to-end experience for all involved.Quickly Identifying C