24-09-2026 13:50 via callcentrehelper.com

MiaRec and Alianza Announce New Integration

MiaRec has announced an integration with Alianza.This allows service providers using the Alianza platform to add AI-powered post-call Conversation Analytics to their communications offerings.The integration is available through Alianza Crux, an orchestration and intelligence platform introduced by Alianza on September 9, 2026.
MiaRec is part of the initial group of experience providers working with Alianza to deliver conversational AI capabilities through a common integration layer.The integrati
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