Key Things That “Make or Break” a Resource Planning Team

There are so many moving parts in Resource Planning, it can be difficult to know what’s really shifting the dial in the right direction.
That’s why we spoke to WFM expert Alec Bowman-Clarke to better understand what “makes” a high-performing planning team – and what really “breaks” when a team ends up being constantly ignored and blamed when things go wrong.1. TerminologyTechnical expertise is only valuable if people understand what is being communicated. This is why language plays