Five9 Named a Leader for Ninth Time

Five9 has been named a Leader in the 2026 Gartner Magic Quadrant for Contact Centre as a Service (CCaaS), marking the ninth time the company has received the designation.The report, published on 19 October 2026, evaluates contact centre technology providers based on their Completeness of Vision and Ability to Execute.Amit Mathradas, Chief Executive Officer at Five9, said:“We believe being named a Leader for the ninth time reflects something we’ve been building toward for years: AI isn’t re