Why Apologies Are Important

How is it that a mere apology can turn long-held assumptions upside down in a way that practical solutions, such as more social support or even financial assistance, simply can’t do alone? Those one-dimensional symbols, such as statues and flags, can give way to richer, more complete stories that embrace empathy and respect. A sincere apology on a national scale can turn once-revered heroes, such as Confederate leaders, into villains, and once-despised outsiders, such as an enslaved peopl