Calibrating complexity

Managers of all sorts, including arts managers, frequently have to decide about complexity. When we select technology tools, rent/build/buy buildings, make policy, build teams, or develop work processes, we’re calibrating how complex those things need to be against how much time, attention, and money our audiences and organizations actually have to navigate them. If a solution is too simple, it gets flummoxed when it meets reality. If it’s too complex, it unnecessarily exhausts the o