Super fund took more than 500 days to approve death benefit for grieving widow, Asic says

Landmark report makes 34 recommendations to overhaul the superannuation sector, citing delays, poor customer service and ineffective proceduresGet our breaking news email, free app or daily news podcastAn unnamed superannuation fund took more than 500 days to approve a death benefit payment to an Indigenous woman grieving the loss of her husband and ignored her concerns about financial hardship and a confusing claims process.The “distressing” case has been highlighted by the financia