This common email apology makes your co-workers hate you

Office communication can be tricky (Picture: Getty Images)From ‘I hope you’re well’ to ‘happy Friday!’ navigating the modern office inbox can feel like a minefield. There are unspoken rules around everything.But there is one phrase in particular which seems to be getting professionals riled up.‘Friendly reminder.’Software company ZeroBounce analysed more than 1.6 million real emails to find out which phrases professionals use most to apologise and