McDonald’s is testing a new ordering system in its drive-thrus — and customers hate it

McDonald’s is making some changes to the drive-thru (Picture: MARTY MELVILLE/AFP via Getty Images)Two years ago, McDonald’s pulled the plug on AI-powered voice ordering in its drive-thrus.The fast food chain launched the technology in more than 100 restaurants across the US, but kept experiencing errors, with customers given multiple unwanted items and unusual orders. Flash forward to today, and Maccies has revealed it’s trying again with AI, only this time the company is