M&S is launching a major change in stores but shoppers may ‘refuse to use it’

It unlikely to be welcomed by all shoppers (Picture: Getty Images)Love them or loathe them, self-checkouts are a typical feature of almost every supermarket these days.But while they’re perfect for a basket shop, if you’re got a trolley load of groceries, you still have to queue at a manned till.To solve the problem, M&S are rolling out larger hybrid self-checkouts which feature conveyor belts.These are similar to the regular manned tills which you place all your groce