Zoho Desk review

Zoho Desk is a customer service help desk product that bills itself as the first “context-aware” solution in the industry. That means that every interaction with a customer is guided by a range of information that Zoho has about them, including their history and past issues and activities—anything that will help an agent understand the issue more quickly, which in turn brings about a quicker resolution. 
Zoho Desk offers a choice of a free plan and four paid plans (Image c