Salesforce AI agent platform hasn't delivered meaningful growth two years after launch, customers report finds

Agentforce is now worth around $1.2 billion annually, and climbingCustomers aren't so sure about their data readiness and agentic maturityMany AI projects could be cancelled as users experiment with use casesEven though Salesforce says its Agentforce business has reached a staggering $1.2 billion in annual recurring revenue, a new report has revealed that partners aren't actually seeing that same surge in revenue.While the company may be bringing in plenty of revenue from pilots and trials, it s