Outsourcing IT poses risks in Britain and in India | Letters

Sue Roaf says excessive electricity use is causing power cuts in India, Nigel Boddy worries that we’re overreliant on modern technology, and Richard Gilyead wonders whether there will be resignations at British AirwaysBritish Airways and many other businesses have offshored electricity-dependent functions like IT services and call centres to northern India (BA chief refuses to resign after ‘catastrophic’ IT failure, 30 May). Increasingly this is a region in the grip of extended