NBN complaints surged by more than 200% in second half of 2017, report finds

Ombudsman finds there were 22,827 complaints about service quality and connection delaysComplaints about the national broadband network soared more than 200% over the last six months of last year, according to a new report from the telecommunications industry ombudsman, with rising customer dissatisfaction about phone and internet services prompting a new government review.With the NBN Co chief executive, Bill Morrow, due to address the National Press Club in Canberra on Tuesday, the latest repo