In depth: Could speech analytics prevent the next financial crash?

IntroductionThe public furore over dodgy bankers may have subsided a little, but since the 2008 financial crisis we have seen 2013's rigging of Libor and the recent fixing of the foreign exchanges market.Fines and compensation payments (read: PPI) have cost British banks £38.5 billion (around $60 billion, AU$73 billion) this century, and some think it's the banking culture that's to blame. However, there could be a way to change this bad behaviour, and TechRadar Pro was given a demo of this tec