21-02-2022 08:14 via theguardian.com

I was driven up the pole by a nine-month wait for BT broadband

A reader has a poor mobile signal in a rural area and had every excuse in the book for the delayI live in rural Derbyshire and have been trying to get broadband installed since July last year. Since placing the order, I have received every excuse in the book from BT as to why my installation cannot go ahead.My near neighbour has a broadband service, but it appears that there is a problem with the pole in the road and it must be replaced. I took another call yesterday to learn that BT has just de
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