I tested Zendesk Support, an advanced helpdesk solution with some amazing features

Zendesk Support is a complete customer service helpdesk system. It brings together customer interactions from many channels into one platform. This cloud-based solution helps businesses track, prioritize, and resolve support issues efficiently. Zendesk acts as a shared inbox for your support team, collecting requests from email, chat, social media, and phone. It also offers tools to nurture customer relationships with more personalized interactions.Zendesk Support offers many powerful features.