15-10-2020 08:00 via theguardian.com

Fifty hours spent trying to get Vodafone to fix my vital broadband

I was left without the service for four months while trying to work from homeI’ve had no home broadband for the past four months and have spent more than 50 hours trying to resolve this with Vodafone. It’s made lockdown extremely difficult as I’ve been working from home and need to keep in touch with my family who are abroad. I’ve been variously told by Vodafone that it needs to do work underground, it needs to do work in my building, it needs me to reset my router yet ag
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