CRM Watchlist 2019 winners: The big engines that could part one -- Infor and SAP

SAP and Infor won the CRM Watchlist 2019 -- and they did so with some power. They both have some similar and some very very different reasons for their victory, but a victory nonetheless. SAP won, and they win more often than not, and here's why. Infor won, and they won for some truly distinctive reasons for their impact. Why? Read on.