05-04-2017 19:28 via theguardian.com

Can any good come from engaging with internet trolls?

Online abuse has been around for years, but the idiom of the troll has changed the landscape. Can they be reasoned with?Q: Should I ever engage with my trolls?A: Firstly, let’s settle on a definition of “troll”. A troll is not someone who makes you feel bad. It’s not someone whose opinion you find offensive, or a “devil’s advocate” who assumes a position contrary to your own with the intention of stirring up trouble. That person, while annoying, is calle
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