27-08-2023 16:02 via theguardian.com

Blue-tick scammers target consumers who complain on X

Misleading Twitter handles displaying paid-for icon being used to carry out phishing attacksConsumers who complain of poor customer service on X are being targeted by scammers after the social media platform formerly known as Twitter changed its account verification process.Bank customers and airline passengers are among those at risk of phishing scams when they complain to companies via X. Fraudsters, masquerading as customer service agents, respond under fake X handles and trick victims into d
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