Answerphone hackers rack up £5,000 in calls – all charged to us

After criminals hijacked our phone to route calls abroad, our insurer and system operator both refused to pay outI work for a small charity in Benwell, Newcastle, where we have been the victim of phone system hacking that has resulted in a bill of almost £5,000 over a four-day period. We have been informed by our phone system supplier, Chaser Communications, that the hackers gained remote access to our phone system via our answering machine, and were somehow able to route calls to Syria at