Rudeness at work is contagious

(Lund University) Workplace incivility should be treated with the utmost seriousness. This is the finding of three psychologists at Lund University in Sweden who surveyed nearly 6 000 people on the social climate in the workplace. Their studies show that being subjected to rudeness is a major reason for dissatisfaction at work and that unpleasant behavior spreads if nothing is done about it.