Here's the Best Way to Apologize, According to Science

We've all been there — after you've given what seems to you like a heartfelt apology, the other person just doesn't buy it. Well, science is here to help: An effective apology has six key elements, according to a new study. "Apologies really do work, but you should make sure you hit as many of the six key elements as possible," Roy Lewicki, the lead author of the study and a professor emeritus of management and human resources at The Ohio State University, said in a statement.