Windows 11 turns five, leaving some important lessons for Microsoft

OPINION On June 24, 2021, Microsoft announced Windows 11, unveiling a new and controversial operating system. Five years on, how has that worked out for you, Redmond? Windows 11 has always been a problem child for Microsoft. It was announced in June 2021 and became generally available on October 5 that year, while much of its customer base was still reeling from the COVID-19 pandemic. At the time, The Register called it pointless rather than a point release of Microsoft's flagship operating syst