The tech industry is hot for shopping bots, but they're years away

The thought of automated software making purchases on behalf of consumers from online merchants thrills much of the tech and financial industry. The chatter started in early 2025 and has surged since then, giving rise to the term "agentic commerce." A few reality checks have called the idea into question. For example, Amazon recently blocked Meta's Muse bot, citing terms of use restrictions. This was after the e-commerce giant had previously blocked Perplexity's AI bot, and even won a preliminar