Sysadmin summoned to explain italics – to a user with at least two degrees

ON CALL Welcome to another edition of On Call, the reader-contributed column The Register runs each Friday to share your tech support stories. This week, meet a reader we'll Regomize as "Darwin," who once worked as a sysadmin for a Wall Street law firm – the sort of outfit that charges four-figure hourly fees and justifies them by pointing to its exceptionally smart and experienced staff. Darwin was busy updating a PC when one of the lawyer's secretaries called. "The lawyer needed help wit