SREs to AI agents: Prove yourself before you touch production

Trusting an AI agent to summarize user complaints about downtime is one thing; trusting it to fix the problem unattended is something else entirely. A survey of 696 experts The Register ran with NeuBird AI in April 2026 found that 73 percent are not using AIOps at all, another 19 percent are in pilot, and only eight percent have it in production. Asked what's stopping them, 60 percent of respondents cited a lack of trust, by far the biggest issue, with concerns about ROI, security and data quali