OpenAI says employees moving beyond chat to agents

A company can learn a lot about the market by looking at its own employees. OpenAI says that its team members are switching from chatbots to agents as their primary form of AI interaction, a trend also detected (though less pronounced) among external organizations and users. Instead of one-off ChatGPT prompts, workers are asking Codex agents to tackle multi-step tasks that take long periods of time. And those doing so are increasingly non-developers. OpenAI insists that its findings have implica