Microsoft tells nonprofits their deleted M365 data isn't coming back

Microsoft accidentally wiped some nonprofit customers' M365 data before their retention period expired – and now says it cannot tell them what disappeared, or even whether they lost anything. The cockup followed Microsoft's retirement of its Microsoft 365 Business Premium grant, which gave eligible nonprofits ten free licenses for the productivity suite. Microsoft announced in May 2025 that the grant would not renew after July 1 that year. It offered eligible nonprofits up to 300 free Micr