Italy probes AI-fueled price hikes in Microsoft 365

Microsoft is facing fresh regulatory grief in Europe after Italy's competition watchdog opened an investigation into claims Redmond added AI features to Microsoft 365 and automatically moved subscribers to more expensive plans unless they opted out. The Italian Competition Authority (AGCM) is investigating Microsoft Ireland Operations and Microsoft Italy over what it describes as a potentially unfair commercial practice surrounding recent Microsoft 365 subscription changes. The regulator's state