Capita is about to sail past deadline to fix civil service pensions scheme

A union representing UK civil servants claims Capita is set to miss the terms of its £239 million contract to run a government pension scheme following a disastrous launch late last year. The tech outsourcing company's leadership had promised that using Microsoft's AI would improve the service, but the investment has yet to help it reach the terms of its contract with the Cabinet Office. Service levels following the move to Capita have been unacceptable In a statement, the PCS union said t