What to Do About Your Mean Streak

Internet trolling, bullying, and epidemic snarkiness (online, in the grocery store, or even directed wordlessly to random people walking by) seems to be the new black. Sometimes I wonder, is this our paradigm now? Are we becoming meaner? Is our nature essentially nasty? Have we stopped noticing how participating in meanness never makes us feel better, really?
In fact, being mean—spreading rumors, excluding others, trying to make someone feel bad, or even just indulging in mean thoughts&mda