Tell us: have you ever been required to book a GP appointment in England via an online form?

We’d like to hear from people in England who have been asked to only book a GP appointment via an online formFrom 1 October 2025, GP practices in England have been required to keep their online consultation tool open for the duration of core hours, mostly for non-urgent appointment requests, medication queries and admin requests. They are still required to arrange appointments in person and over the phone.However, some patients have found that they are being asked to only book appointments